Privacy policy

Last updated: November 11, 2026 · Applies to Frost Harbor and other SunnyTap games ("the games").

SunnyTap ("we", "us") makes mobile games. This policy explains what information the games collect, why, who we share it with, and the choices you have. Questions: [email protected].

What we collect

Anonymous player account. When you first open a game it creates an anonymous account with a random ID. We do not ask for your name, email, phone number or password.

Game data. Your saved game and progress, an automatically generated player name (like "Captain K7Q2ZP"), your friend code, level, army power, trophies, event scores, raid results and invite (referral) records. Some of this is visible to other players in the games: your player name, level, power, trophies, event scores, and that you raided or were raided.

Purchases. In-app purchases are processed by Apple, Google or Microsoft. We never receive your card or bank details. We receive a record of what was bought (product, time, store and a transaction ID) to deliver it and to prevent fraud. Our purchase partner RevenueCat processes these receipts for us.

Advertising. Some games offer optional reward videos through Google AdMob. Google may collect your device's advertising ID, IP address and information about the ads you see to show, limit and measure ads. On iPhone, apps ask your permission before using the advertising identifier for tracking. Players under 16 only get non-personalized ads, and players under 13 get child-directed ads (see Children below). In the European Economic Area, the UK and Switzerland, you're asked for consent before personalized ads are shown. If you buy "Ad-Free Rewards", rewards are given without ads.

Technical data. Our servers receive your IP address and basic device and app information when the game connects, which we use to run, secure and fix the service.

How we use it

To run the games and save your progress; to deliver purchases and restore them; to power multiplayer features (rivals, raids, leaderboards, invites); to show optional reward videos; to prevent cheating and fraud; to understand and fix problems; and to answer support requests. We do not sell your personal information.

Who we share it with

Only service providers that help us run the games, under contracts that limit their use of the data: Supabase (game servers and database), RevenueCat (purchase receipts), Google AdMob (reward videos), and Apple, Google and Microsoft (app stores and payments). See Supabase, RevenueCat and Google's advertising privacy information. We may also share information if the law requires it, or as part of a sale or merger of our business with notice to you.

How long we keep it

We keep your game data while you play. If an account is inactive for 24 months we may delete it. Purchase records may be kept for up to 7 years for tax and accounting. When you delete your data (see below) we remove it within 30 days, except where the law requires us to keep it.

Your choices and rights

You can delete your data any time: use Reset progress in the game menu, or email us as described on Delete my data. You can limit ad tracking in your phone's settings (iPhone: Settings → Privacy & Security → Tracking; Android: Settings → Google → Ads). Depending on where you live (for example the EU, UK or California), you may also have the right to access, correct, delete or move your data and to object to certain uses. Email us to use these rights. You can also complain to your local data protection authority.

Children

Frost Harbor is made for players of all ages, including children aged 9 and over. When a game first opens it asks for the player's year of birth. The year stays on the device and is never sent to us. For players under 13 (or the minimum age in your country):

• Reward videos are requested from Google AdMob as child-directed. Google then shows only family-friendly ads, does not use the advertising ID, and shows no personalized or interest-based ads. The iPhone tracking prompt is not shown.
• We never ask for a name, email address, phone number, photo, contacts or location. The anonymous account, saved game, IP address and device information are used only to run the game, keep it secure and prevent cheating, never for advertising or profiling.
• The game shows no pop-up purchase offers, and a grown-up must answer a question before any real-money purchase.
• Inviting friends is turned off. Player names are generated automatically, and there is no chat.

Parents and guardians can ask us to review or delete their child's information at [email protected], or delete it with Reset progress in the game menu.

Security and transfers

Data is sent over encrypted connections and stored with access controls. Our providers may process data in the United States and other countries; where required, they use safeguards such as standard contractual clauses.

Changes

We'll update this page when our practices change and change the date at the top. For important changes we'll also tell you in the game.

Contact

SunnyTap · [email protected]